Get in Touch
Available Mon–Sat, 9am–6pm IST. We typically respond within 2 hours.
Send Us a Message
Our Details
📍 Ghazipur, Uttar Pradesh, India
📞 +91 95111 47411
✉️ info@ventaraindia.com
🕐 Mon–Sat: 9:00 AM – 6:00 PM IST
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Frequently Asked Questions
Do you ship PAN India?
Yes — we ship to all major cities and towns across India. Free shipping on orders above ₹5,000.
What warranty is included with all products?
Most products come with a 5-year warranty. Entry-level models carry a 3-year warranty. Warranty covers manufacturing defects and motor failure.
Do you provide installation support or guidance?
Yes — every product ships with a detailed installation guide. Our team is also available on WhatsApp for step-by-step guidance during installation.
What is the difference between HRV and ERV?
HRV (Heat Recovery Ventilator) transfers heat only — ideal for cold/dry climates. ERV (Energy Recovery Ventilator) transfers both heat and moisture — better for hot/humid Indian climates.
How do I track my order after placing it online?
You will receive a tracking link via email and WhatsApp within 24 hours of dispatch. You can also track directly at our logistics partner portal.
Can I return a product if it is not suitable for my space?
Yes — we accept returns within 7 days of delivery for unused products in original packaging. Contact us on WhatsApp or email to initiate a return.